Sales Policy

At Makextop, we are committed to providing a smooth and reliable shopping experience for all of our customers. Below are the terms and conditions that govern purchases made on our website.

• Pricing: All prices listed on Makextop.com are in USD and are subject to change without notice. Prices at the time of purchase will be honored. Discounts, promotions, and special offers are only valid during their specified periods and cannot be combined unless stated otherwise.
• Payment Methods: We accept payments via major credit cards, PayPal, and other payment methods available at checkout. All orders must be fully paid for before they are processed and shipped.
• Order Confirmation: Upon completing your purchase, you will receive an order confirmation email. If you do not receive confirmation, please contact us at support@makextop.com to ensure your order was processed successfully.
• Shipping and Delivery: We offer domestic and international shipping. Shipping fees are calculated based on the destination at checkout. Estimated delivery times vary by location, and we are not responsible for delays caused by customs or shipping carriers. For more information, please refer to our Shipping Policy.
• Product Availability: While we strive to keep our stock updated, certain items may become unavailable after an order is placed. In such cases, we will notify you promptly and offer an alternative product or a full refund.
• Cancellations: Orders can be canceled if the request is made before the item is shipped. Once an order has been dispatched, cancellations are no longer possible, and our Return Policy will apply.
• Product Warranty: All our mattresses, pillows, and blankets come with a limited warranty. The warranty covers defects in materials and workmanship. Please refer to the product page for specific warranty details.
• Custom Orders: Custom or personalized items are final sale and cannot be returned or exchanged unless there is a defect in manufacturing.

For further assistance, feel free to reach out to our customer service team at support@makextop.com.