1. Return and Exchange Period:

• Customers can return or exchange mattresses within 30 days from the date of purchase.

2. Conditions for Returns and Exchanges:

• Mattresses must be in new condition, unworn, and free from any signs of damage.
• The original receipt and packaging (if applicable) must be included.

3. Return and Exchange Process:

• To initiate a return or exchange, please contact our customer service team or bring the product to the store along with your receipt.
• Our staff will inspect the condition of the product and process your request accordingly.

4. Return Shipping Costs:

• Customers are responsible for any shipping costs incurred for returns or exchanges.

5. Non-Returnable Items:

• Mattresses that have been used or show signs of damage caused by the customer.
• Promotional or discounted items (unless otherwise stated).

6. Refunds:

• For returns, we will issue a refund to the customer’s account within 7-10 business days, depending on the payment method used.

7. Comfort Trial Policy:

• We offer a 30-day comfort trial. If you are not satisfied with your mattress, you can return or exchange it within this period.

8. Customer Support:

• If you have any questions regarding our return and exchange policy, please contact our customer service team for assistance.